CEMIT Ireland

A.1. Following an initial meeting, or series of meetings, with our Designer Team, we will send you an email confirming the project scope, the project price and the payment terms. The project initiation invoice is sent based on this email. On receipt of a signed Acceptance Letter, work will begin on your website based on choices made at the Design Meetings.

A.2. Yes. We understand you might need to upgrade or update your website; we can surely undertake the same according to your requirements. Please let us know what it is that you are exactly looking for and we will assist you with it.

A.3. Yes. We're a one-stop shop when it comes to creativity, design, development, programming and hosting.

A.4. There are many factors to consider when building your website. The final cost of your site will depend on how many pages you are going to have, the type of graphics involved, the development involved, how interactive your site will be etc. You also need to think about web hosting and domain name registration. As prices vary from client to client, we strongly encourage you to get in touch with us. Kindly leave your email address with us and we will get back to you same day.

A.5. Again, this is based on a number of factors. The complexity of your site, its size, and our current schedule all play a role in the duration of development. Our designers are the best in the industry and would not just satisfy you, but rather delight you. For an estimate time-frame for the website development, we will hold a design meeting with you and/or your staff, and produce a formal proposal within two working days. However, most websites take approximately two weeks to deliver, with on-going changes as required by changing circumstances.

A.6. The technology used will be based upon the website objective and purpose. We will suggest the most reliable and cost effective solution for your website development. However if you have a particular choice or preference then we would develop the project accordingly. We support a wide range of technologies with a broad selection of  operating systems, databases, development langues, content management systems and design platforms.

A.7.  We develop browser friendly websites and your website will work with all major browsers. We thoroughly test browser compatibility in case of specific requirements.

A.8. At the first design meeting, we will provide and sign a Non Disclosure Agreement (NDA). This legally guarantees that any commercial or technical secrets cannot be diviulged by any of our employees or contractors.  We can forward our standard NDA to your legal counsel should you desirefurther assurances.

A.9. The code employed in the design of your site would involve the employment of several technology solutions developed by CEMIT Ireland over several years. Consequently, the code shall remain the remain the property of CEMIT Ireland. However, all data remains the property of you, the client.

A.10. Making a successful website is synonymous with making it unique and original. It is for this reason, along with copyright infringement issues, that you should develop your own graphical and written materials or at least have an idea about the same. We will assist you in this process. We will create most of the graphics you need, should you require us to do so. You will help specify and supply most of the information and artwork you want included. In addition, you may also wish to supplement your material by using your company, supplier and/or franchise marketing and promotional information into your web site.

A.11. We do provide content for websites, presentations, brochures, banners, catalogs etc. However, we strongly recommend that you provide at least the framework for the information you wish to display on your website. We can then embelish that information and provide well-written English language content. In addition, we provide a language translation services for most European languages.

A.12. We will use royalty free images from our library of stock images. If you are interested in using particular images, you can provide them to us. We suggest that you purchase the images from stock image websites or use our Photographic or Scanning Service for specific product, service, staff or office images.

A.13. Over the life-cycle of the project you will be able to view progress on the website online. If you desire to make simple changes to specific elements, you can send us an email making the request. For more significant changes, a formal meeting may be required. An excess of design changes can cause project over-runs and may incur increased fees.

A.14. You can track progress on your website design by previewing it online on our test servers. In addition, you can see a more formal progess report by logging into our project management system, where you can see progress statistics and the project tasks outstanding, with expected time to completion.

A.15. The first phase, the design phase, starts with the design meeting between our design team and your staff. Following on that meeting, we will submit a design proposal to you with colour scheme, general layout, and content sources. It wil also outline the functional specification of the system - how the system will interact with your staff and visitors to the site. Following approval of the design and any minor design changes, we will produce a working prototype, which is viewable by you on our design servers. As major content is added or design changes implemented, you will be notified by email. As the project develops, we will have a final design meeting to approve any last minute changes, and demonstrate the usability features of the site. Finally after a rigorous testing programme, the website is activated and viewable by the public.

A.16. At project initiation, a project executive would be assigned to the project who will be your single point of contact and will communicate with you via our project management area. Our project executive would also be available by phone, email or instant messaging interfaces such as yahoo, msn and  Skype.

A.17. Yes, we do provide hosting services. Our servers are located in Dublin and the US. We provide managed hosting services and take care of your website, databases, domain registrations and renewals, hosting account, ftp accounts and email accounts.

A.18. The project quote depends upon the project scope. A fixed project quote is generally provided for a well defined project scope. We also offer our services on hourly basis. The benefit of using the hourly rate model is that the restriction to the iterations and project scope is not necessary and you pay exactly for the number of hours worked. However, the fixed price quotation is a very safe methodology for our clients as it guarantees their capital outlay.

A.19. It's a good idea to update your website periodically. This brings in fresh visitors as well as repeat traffic. Monthly features, seasonal promotions, new product lines or special sales are all effective ways to engage the interest of your target market. We offer maintenance services for weekly, monthly, or on-demand changes to your web site at very reasonable reprogramming fees and with very quick turnaround time.

A.20. We accept payment via Cash, Cheque, Credit Card, PayPal and Bank Transfer.

A.21. Our payment terms are 50% in advance on accptance of the inital design proposal. The remaining 50% is payable, after project completion, before delivering the final files to you. For project values in excess of  € 2,000, we have a variable payment structure, with payments based upon project milestones.

A.22. You can be assured such a situation should not arise as we show all the updates on our test servers and invite your approval/feedback at each step. This ensures the final product takes shape as per our design proposal and your own expectations. However, for your security, we keep all client fees paid in a separate Client account until completion of the project. The only deductibles from your deposit are external fees such as domain registration through the national registrar and the hosting fees paybale for our servers on an account basis.

A.23. We offer web design and development services, which are superb, outstanding and incomparable. Our designers and developers have years of web design and usability experience. Furthermore, we have onsite Programmers and Software Engineers, content writers and business development experts to take care of all your worries. This makes us a company that offers a complete package of quality web solutions under one roof.